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Returns Information

Banner for Returns

Not Happy With Your Order?


Every item you order, large or small, is guaranteed. Your satisfaction is important to us.

If you are not satisfied or your item is damaged, please send us an email at info@loco.ie or call us 01 685 2558 as soon as possible after receipt of goods. We will arrange to collect the items and a replacement will be delivered to you as soon as possible. Please include full details of the problem along with the relevant invoice number.

Goods must be returned in their original packaging. If you have a change of mind and simply wish to return goods, please contact us within 10 days after receipt of goods. All items must returned in a resalable condition, in their original packaging and include all the relevant paperwork.

Some items are non returnable including Food & Beverage products. All relevant items contain details of this in their description.